What Topics Are Covered in this Certification Course?

Module 1: Key terminology, acronyms and a basic introduction to the area of performance management.
Module 2: Ensuring that performance metrics align with the organization’s vision, mission, strategy and objectives.
Module 3: Understanding the relationship between performance management and related key activities such as recruitment, compensation and training.
Module 4: Introduction and evaluation of different performance management strategies, techniques, tools and software.
Module 5: Performance management cycle and purpose of the annual performance review.
Module 6: Creating performance and development plans (including the provision of templates).
Module 7: Appraisals: preparing for and carrying out.
Module 8: The role of the team leader in achieving high performance.
Module 9: Key characteristics of a high performing team and the stages of group development. Identifying core behaviors that drive high performance.
Module 10: Nurturing a performance culture.